About Us
Assisting people from migrant and refugee backgrounds and their communities
Mosaic has assisted people from migrant, refugee and multicultural backgrounds, and multicultural communities across Newcastle and the Hunter, Lake Macquarie, Central Coast, New England and North West regions for more than 40 years.
Previously trading under Northern Settlement Services Limited, today Mosaic provides care, support and, services in the areas of settlement, families and young people, aged care, and community development.
Led by an experienced and skilled board of directors and professional management staff, Mosaic is reaching more people and having a deeper impact in the lives of multicultural people and communities in the areas we serve.
People in NSW come from more than 307 ancestries, speak 215 languages and dialects, and follow 148 different religious beliefs. We believe that this diversity is what makes our communities and culture richer and stronger.
Services
Our Vision is
A connected community where diversity defines and nourishes us.
Our Mission is
to support and inspire culturally diverse people and communities to overcome barriers and thrive.
Our Values are
- Trust
- Transparency
- Respect
- Collaboration
- Creation
Our Strategies are based on five Pillars
- IDENTITY: we will be recognised as a trusted, responsive organisation
- ENABLING and CONNECTING: we will support people and communities to be independent and live lives that they value
- VOICE: we will support multicultural communities to have an effective voice and influence on decision-makers
- COMMUNITY HARMONY and RESILIENCE: we will facilitate community participation and enhance community strength
- ORGANISATIONAL RESILIENCE and CAPABILITY: we will have the physical, financial, technological, professional and human resources necessary to achieve our mission and strategic directions now and into the future
Our History
| Year | Milestone |
|---|---|
| 1978 | Aus government established Migrant Resource Centres around Australia |
| 1981 | Migrant Resource Centre for Newcastle and Hunter officially opened |
| 1984 | The work and reach of the Centre grew under CEO Violetta Walsh’s leadership |
| 1985 | The Newcastle and Hunter Centre moved to Hamilton |
| 2007 | Our name changed to Northern Settlement Services Limited (NSS) |
| 2012 | Lulu Tantos became the new CEO |
| 2019 | Sharon Daishe became CEO, ready to take NSS into a new chapter |
| 2022 | NSS commenced trading under the new name Mosaic |
Our Leadership Team
Mosaic is led by an experienced and skilled board of directors
Sandra Feltham
Chair
Shirley Schulz-Robinson
Vice Chair
Seamus Fagan AM
Executive Committee Member
Zachary (Zac) Ekandi
Executive Committee Member
Rozyta Englert
Director
Patricia Owen
Director
Our Management Team
Sharon Daishe
CEO
Richard Hanson
Manager Finance
Andrew Tuck
Executive Officer
Sonia Ford
Manager Settlement & Communities
Pet Kelly
Manager Multicultural Families
Alisha Oblein
Manager Home Care Services